Frequently Asked Questions

1What is a Neurologist?
A neurologist is a medical doctor with specialized training in diagnosing, treating and managing disorders of the brain and nervous system. A neurologist’s educational background and medical training includes an undergraduate degree, four years of medical school, a one-year internship and three years of specialized training. Many neurologists also have additional training in one area of neurology such as stroke, epilepsy or movement disorders.
2What is the role of the Neurologist?
Neurologists are principal care providers or consultants to other physicians. When a patient has a neurological disorder that requires frequent care, a neurologist is often the principal care provider. Patients with disorders such as Parkinson’s disease, Alzheimer’s disease or multiple sclerosis may use a neurologist as their principal care physician. In a consulting role, a neurologist will diagnose and treat a neurological disorder and then advise the primary care physician managing the patient’s overall health. For example, a neurologist would act in a consulting role for conditions such as stroke, concussion or headache. Neurologists can recommend surgical treatment, but do not perform surgery. When treatment includes surgery, neurologists will monitor surgically treated patients and supervise their continuing treatment. Neurosurgeons are medical doctors who specialize in performing surgical treatments of the brain or nervous system.
3What does a neurologist treat?
Neurologists treat disorders of the nervous system, brain, spinal cord, nerves, muscles and pain. Common neurological disorders include:
  • Stroke
  • Alzheimer’s Disease
  • Headache
  • Epilepsy
  • Parkinson’s Disease
  • Sleep Disorders
  • Multiple Sclerosis
  • Pain
  • Tremor
  • Brain Injuries
  • Spinal Cord Injuries
  • Brain Tumors
  • Peripheral Nerve Disorders
  • Amyotrophic Lateral Sclerosis
4How are neurological disorders treated?
Many disorders can be treated. Treatment or symptomatic relief is different for each condition. To find treatment options, neurologists will perform and interpret tests of the brain or nervous system. Treatment can help patients with neurological disorders maintain the best possible quality of life.
5What is a neurological examination?
During a neurological examination, the neurologist reviews the patient’s health history with special attention to the current condition. The patient then takes a neurological exam. Typically, the exam tests vision, strength, coordination, reflexes and sensation. This information helps the neurologist determine if the problem is in the nervous system. Further tests may be needed to confirm a diagnosis or to find a specific treatment.
6Why do patients need a neurological examination?
An examination is used when a family doctor seeks a specialized opinion about a patient whose symptoms may involve the brain or nervous system. The examination may also be performed when a patient wants a second opinion from a neurologist. The neurologist’s expertise in disorders of the brain and nervous system can give patient’s effective diagnosis and treatment for neurological disorders.
7What should I bring with me when I come for a scheduled office appointment?
  • Driver’s License or a valid ID
  • Insurance information
  • Referral letter (if required)
  • Reports, X-rays, MRI's, CT scans etc. and any other relevant information
  • List of medications (if any)
8What insurances do you accept?
We accept Medicare as well as most private insurances.  Certain insurance companies do not necessarily contract with this office including all Medicaid plans; however, an important factor to realize is that medical insurance is a contract between the patient and the insurance company. This contract concerns the financial responsibility to pay for medical services provided by a doctor or other medical facility. Remember, it is the patient's responsibility to confirm insurance coverage before you appointment, procedure or any other medical office visit.
9What should I expect during my first visit?
During your initial visit, the doctor will take detailed medical history and perform neurological examination. He will explain the specific test or procedure you might need. Your therapy options will be discussed and plan of care will be established. Please arrive 15-30 minutes ahead of time in order to fill out necessary paperwork and HIPPA forms.
10What if I have to cancel my appointment?
We ask that you give us a minimum of 24 hours or one business day notice if you need to cancel or reschedule your appointment.  Otherwise, you will be assessed a $50 no-show fee, which is not covered by insurance. Patients with more than 2 no shows will be discharged from the clinic.
11Do you provide any financial assistance?
Although we do not provide financial assistance or charity care we do offer significantly reduced self pay fees for those who do not have insurance. Please call our office for details. There are companies that offer financing for medical needs.  Below is a list of a few should you have interest in financing your care with Chicago Neurological Services. www.carecredit.com www.unitedmedicalcredit.com
12What form of payment do you accept?
We accept checks, cash and all major credit cards including Visa, Master Card, Discover and AMEX. Your co-pay is required at a time of visit.
13Do you facilitate application for medical marijuana?
Yes, for our patients who failed conventional therapy and satisfy the criteria for medical marijuana use as per IL state law we fill out the application and send it to State of IL Department of Public Health. There is a nominal fee of $100 for this service.
14How do I obtain prescription refill?
There are a few ways how you can get your routine medications refilled:
  • Call our office and request it. In case if there is no answer please leave a message with your name, date of birth, medication and its dosage, and pharmacy phone number. Please allow at least 1-2 business days to process your request
  • Register with our portal and request your refill through the portal
  • Ask your pharmacist to submit request electronically
Narcotics and most controlled substance medications refills require a follow up appointment. THERE ARE NO EXCEPTIONS!


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